Pre-Inspection Requirements. It is the responsibility of the installer/homeowner to inspect each plank prior to installation. Our product is guaranteed to be on grade and free of manufacturing defects prior to installation. If you find a given characteristic objectionable, simply have your installer cut it out during the installation process. Our wood flooring is manufactured in accordance with accepted industry standards which permit a grade/manufacturing defect tolerance not to exceed 5% of product or labor when planks containing defects of any kind have been installed. Minor variations in plank thickness do occur and is normal between planks.
The Finish is produced by the leading manufacturer of wood finishes in the world and applied in a state of the art application facility. The finish industry is in a constant state of innovation. They continue to make great strides every year in durability, scratch resistance and environmental friendliness. Our finish is one of the thickest in the flooring industry to provide you with years of protection from stains due to spills and wear.
Caring for your Hardwood Floor is not difficult. Abrasive products, natural or manmade, will damage your floor. Dry mop your floor regularly to remove loose dirt or before it can scratch your floor. Wipe up spills as quickly as possible/Never wet mop your hardwood floor. Use non-abrasive cleaners that do not contain oils, waxes or phosphates. Your hardwood dealer or installer can suggest products available in your local area. Protective pads should be used between the bottom of furniture and the floor. Entry mats at doorways should be used to catch dirt before being tracked on the door. Movement in the Flooring is a normal occurrence with seasonal changes. In summer, when the humidity is higher, the floor will expand. This can cause cupping and crowning. In the winter, when humidity is lower, the floor will contract. This normal expansion and contraction is not a defect. To maintain the best performance of your wood floors, use humidification to maintain humidity at 45% to 55%.
LIMITED WARRANTY PROVISIONS OF PREFINISHED PRODUCTS
Back to Menu
General Information: The Warranties described below apply only to Prefinished products and are given to the original residential purchaser only. These warranties do not extend to commercial purchasers or commercial uses, to which all exclusions set forth herein, apply. These warranties are not transferable, AND ARE SUBJECT TO THE PROCEDURES, LIMITATIONS, DISCLAIMERS AND EXCLUSIONS SET FORTH HEREIN. The Warranties cover only residential product applications and are effective on all our hardwood floor products.
Product Warranty: Arimar International warrants that NINETY PERCENT (90%) of the total floor surface area of its prefinished hardwood flooring finish will not wear through or separate from the wood for the lesser period of 25 years or as long as the original purchaser owns the home, when properly inspected, installed and maintained in accordance Requirements regarding inspection, installation, and maintenance as set forth herein and when used only in residential traffic conditions. Gloss reduction or loss of sheen are not considered wear through and are not covered under the prefinished product warranty. Arimar International does not warrant that the floor will not wear through at all. In order for a warranty claim to exist, the total wear through of your floor must exceed TEN PERCENT (10%) of your total floor surface area. We do not warrant that all colors or finishes will be available to match previous lot run dates. Changes or variations in gloss are not considered defects. Due to color variations of product and samples, We are not responsible to the residential consumer for matching flooring to other wood products, matching flooring to other wood products, matching gloss or sheen, color or character to existing flooring, cabinets, stair railing, trim or moldings.
WARRANTY DISCLAIMERS AND EXCLUSIONS
PREFINISHED PRODUCT WARRANTIES EXCLUSIONS
Back to Menu
OUR FLOORING WARRANTIES DO NOT COVER WEAR THROUGH OF FLOOR SURFACE AREAS LESS THAN OUR EQUAL TO TEN PERCENT (10%) OF THE TOTAL FLOOR SURFACE AREA . OUR WARRANTEES DO NOT COVER FAILURE TO FOLLOW ALL MANUFACTURER'S SPECIFIC WRITTEN INSPECTION. INSTALLATION, OR MAINTENANCE INSTRUCTIONS, IMPROPER MAINTENANCE INSUFFICIENT PROTECTION, MISUSE OR IMPROPER ALTERATIONS OF THE ORIGINAL MANUFATURED PRODUCT, INDENTATIONS, SCRATCHES OR DAMAGE, INCLUDING, BUT NOT LIMITED TO, STAINS CAUSED BY MISUSE, ABNORMAL USE, NEGLIGENCE. VACUUM CLEANERS AND OTHER MECHANICAL CLEANING EQUIPMENT, NEGLIGENCE, FIRE , WATER, LIGHT EXPOSURE, MOISTURE, EXCESSIVE HEAT OR EXCESSIVE DRYNESS, SHAKE DUE TO ALTERATION OF PRODUCT OR DUE TO HUMIDITY, EROSION, PEBBLES, SAND , DIRT OR OTHER ABRASIVES, PETS, INSECTS, SPIKED HEEL SHOES, WEATHER CONDITIONS OR NATURAL DISASTERS. COLOR OF VARIATIONS, NATURALLY OCCURRING WOOD CHARACTERISTICS, WATER AND/OR MOISTURE, INCLUDING, BUT NOT LIMITED TO DAMAGE RESULTING FROM BROKEN OR LEAKY PIPES, WET MOPPING, OR WEATHER CONDITIONS OR NATURAL DISASTERS, INSUFFICIENT PROTECTION. FUDELI FLOORING WARRANTIES DO NOT COVER NATURAL EXPANSION AND CONTRACTION RESULTING IN SEPARATION BETWEEN BOARDS, OR DAMAGE CAUSED BY HUMIDITY OR SUNLIGHT.
THE MANUFACTURER EXCLUDES ALL WARRANTIES IMPLIED BY LAW OR IMPLIED BY FACT WHICH ARE NOT EXPRESSLY SET FORTH ON THE FACE OF THIS DOCUMENT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
THE MANUFACTURER EXCLUDES AND WILL NOT PAY ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES TO THE EXTENT PROVIDED BY LAW. FODELI FLOORING ASSUMES NO LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. HOWEVER SOME STATES DO NOT ALLOW THE EXCLUSIONS OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
REGARDING ALL WARRANTY COVERAGES:
Back to Menu
ANY DAMAGE CAUSED TO THE FLOORING OR FINISH DUE TO THE FOLLOWING WILL VOID THIS WARRANTY:
Failure to Inspect: Each individual piece of flooring is as unique as the tress from which they are made. Samples are made available only for representation of the general nature of the flooring and cannot be relied upon by a purchaser as an express warranty of product appearance. Unique natural characteristics are normal characteristics and are not construed as defects. We cannot and do not warrant against natural variations, nor the normal minor differences between color samples and the color of installed floors. The uniqueness of each piece including, but not limited to each planks' color variations, grain deviations, mineral streaks must be examined and inspected by buyer or buyers representative to determine its appearance and structural acceptability in the final floor. If any character trait of any piece of our prefinished flooring is unacceptable, you may consider cutting it out of the piece of flooring before installation; although this is not grounds for replacement of the piece. Arimar International will not be responsible for any liability including, but not limited to, repair, replacement or refund in any manner, for installation of flooring that is objectionable or undesirable based on the character traits of the wood. It is the responsibility prior to installation. Arimar International accepts no responsibility for costs of product or labor when boards with visible defects have been installed.
Installation of the product constitutes acceptance of all character deviations and occurrences in the product. This warranty does not extend to any repair, replacement, refund, or reimbursement remedies for reinstallation costs labor or material for replacement of product that was not properly inspected before installation for visual or structural defects that are eventually rejected by the end user or their agent. Failure to Install Properly: If original installation is done by anyone other than a professional installation contractor, this warranty is invalid. This warranty does not extend to any repair, replacement, refund, or reimbursement remedies for reinstallation costs, labor, or structural defects that are eventually rejected by the end user or their agent. National Wood Flooring Association and Oak Flooring Manufacturers Association procedures must be followed. These standards include, but are not limited to: subfloor moisture prior to installation; a 2 week minimum acclimation period is required upon delivery prior to installation; and a dry subfloor must be in place before installation. This warranty is void if a subfloor other than 5/8" thick or greater performance rate plywood, or 3/4 %" thick or greater performance rated OSB is used. NOFMA approved staples or nails must be used and placed not more than 5" on center. Transportation and Storage: The product must be transported and stored in a dry environment. No exposure to moisture of any type should be permitted. Do not store on concrete surfaces. Environmental conditions: The humidity level in the home must be maintained in the range of 45%-55% throughout the year. Air conditioning, dehumidification or humidification may be necessary, to control the environmental humidity range, and maintain it in the desired range of 450/0-55%, since excessive humidity beyond the range may cause individual board swelling, and humidity below the range (typical in late winter or desert climates), may cause individual board shrinking. Normal exposure to sunlight will bring about changes in the shading of any hardwood floor as the floor ages. Much flooring naturally darkens with exposure to sunlight which is not considered a defect. Area rugs should be moved occasionally as they block sunlight and may give the appearance of discoloring under the rug. This is not a product defect. Installation over radiant heat will void this warranty.
Abuse or Misuse: This warranty does not cover any damage that results from the accidental or intentional penetration of the finish. Nor does the warranty cover damage caused by shoes in need of repair, sports equipment, furniture, cleaning equipment, sudden impact by hard objects, pet claws, use of abrasive cleaners or abrasion by any object such as sand or pebbles. Scratches that appear after installation are considered to be normal wear. Sanding or "screening" the finish will void this warranty.
Moisture: This warranty does not cover damage caused by moisture penetration, flooding, leaky plumbing, overflowed tub or sinks, washing machines, dishwashers, or any similar damage. Infestation: This warranty does not cover damage due to insect infestation after the product has left the factory. Alterations or Changes in Composition of Product: Arimar International will not be responsible for alterations to or changes in composition of our products by anyone including, but not limited to: methods employed by them after the product is in the exclusive possession and control of purchaser or purchasers agents. Unauthorized Representations: No dealer, installer, retailer, distributor, agent, or employee of Arimar International has the authority to alter the obligations or limitations of our Warranty.
THIS WRITNG IS THE COMPLETE AND EXCLUSIVE STATEMENT OF THE EXPRESS WARRANTIES PROVIDED HEREIN AND IS IN LIEU OF ALL OTHER EXPRESS AND/OR STATUTORY WARRANTIES BY THE MANUFACTURER, THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF. THERE IS NO WARRANTY OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE EXCEPT THE EXPRESS WARRANTIES ON THE FACE OF THIS DOCUMENT.
EXCLUSIVE REMEDIES
Back to Menu
If, in the unlikely event any portion of your Arimar International Prefinished product should fail with respect to the provisions of these warranties to the original option, within a reasonable time of receipt of actual notice and verification of your claim, repair, replace or refinish that only portion of the floor (exceeding TEN PRECENT (10%) of the total floor surface area) which has failed to perform consistently within the terms of these limited prefinished product warranties herein referred to as the "affected portion" of the floor due to such defect, AT NO COST TO YOU, with the same product or another product of Equal value, or will refund the purchase price of the affected portion of prefinished product. THIS IS THE SOLE AND EXCLUSIVE REMEDY TO THE PURCHASER AND SOLE OBLIGATION MANUFACTURER EXCLUDES AND WILL NOT PAY ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES AND ASSUMES NO LIABILITY FOR INCIDENTAL OR CONSEQUENTAL OR INCIDENTAL DAMAGES TO THE EXTENT PROVIDED BY LAW. Arimar International FLOORING ASSUMES NO LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. HOWEVER, SOME STATES DO NOT ALLOW THE EXCLUSIONS OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS EXCLUSION MAY NOT APPLY TO YOU. This warranty will not be deemed as to have failed in its essential purpose so long as Arimar International is willing to repair, replace or refinish the affected portion of prefinished product (exceeding TEN PERCENT (10%) of the total floor surface area which has failed to perform consistently within the terms of these limited prefinished product warranties defined in this document as the "affected portion"), or refund the purchase price of the affected portion of pre finished product to the original purchaser.
CLAIM PROCEDURE:
Back to Menu
To file a claim, the original residential purchaser should first contact us. If the dealer is unable to satisfy the claim, contact us at Arimar International (305) 694-5196_ Claims must be filed within the warranty coverage period, and information verifying date of purchase, and purchase price will be required. Arimar International reserves the right to have a designated representative inspect the floors and remove samples for technical analysis. |
|